Your Next Best Step in Professional Development
Customer Appreciation Progrram

CUSTOMER APPRECIATION PROGRAM

The Customer Appreciation Program is a win‐win program that provides benefits to everyone involved. This is an opportunity for the sponsoring company to build customer/business relationships.

The sponsor company invites their clients to a free 60-min lunch and learn type event.  Clients are invited to bring one guest (which becomes a referral for the sponsoring company). The presentation is a 20 min POWER Talk and is free to the sponsoring company. The remaining 30 – 40 minutes can be used for networking and socializing.

How this piece might be used:

  • Annual/ monthly client appreciation meeting or luncheon
  • Anniversary client appreciation meeting or luncheon
  • Grand opening client appreciation dinner
strengths assessment

STRENGTHS-BASED COACHING

Uncovering your personal top strengths gives new insight into how and why you do what you do. Aligning those strengths with your daily tasks allows you to improve your personal effectiveness. Leaders and teams are 12.5% more productive when working within their strengths.

  • 90 min initial coaching (includes Gallup Strengths Assessment)
  • 60 min follow-up coaching
  • Group coaching
  • Bundled coaching packages – can be used for multiple people

How to ‘Step Forward’ Using Your Amazing Gifts

Strengths Discovery

‘STEP FORWARD’ USING YOUR AMAZING GIFTS

80% of American workers report that they work outside of their strengths every day. This practice leads to un-engaged and actively disengaged employees (and leaders).  Actively disengaged employees are estimated to cost American businesses between $450 and $550 billion dollars a year.

Dare to focus your corporate culture on growing strengths rather than fixing weaknesses and watch employee engagement and improved productivity make a positive difference in your customer experience and bottom line.

Participants will explore

  • The power of strengths focus
  • How and where talents ‘show up’ in everyday life and work
  • How to identify and celebrate natural talents
  • Three easy steps to moving to strengths-focused culture

Corporations and Education Systems can improve corporate culture, employee engagement, team relations, customer experience, and the bottom line when employee and leadership development focuses on individual talents.

Individuals can enjoy improved relationships, deeper communication, better job satisfaction and a boost in happiness and purpose when talents are aligned with life and work.

  • 20 min POWER Talk
  • 60 min – Corporate or Conference Seminar
  • 3 hr – Strengths-Based Leadership Discovery Workshop (includes Gallup Strengths Assessment
  • Strengths-Based Leadership Development Program (Gallup Strengths Assessment, 4 workshops & 4 group coaching sessions) click here for full program description

Strengths-Based Coaching

Leadership Frustration

HOW TO MOVE FROM FRUSTRATION TO COOPERATION

Managers often find themselves frustrated with what they consider a lack of employee passion – it may look like: lack of urgency, absenteeism, negativity, conflict, drama and/or high turnover.

At the same time, employees find themselves frustrated with what they might consider a lack of respect or value – it may look like: unclear expectations, insecurity, pressure, stress, micromanagement and/or lack of appreciation.

As a result, managers often feel their day is hijacked by inconsequential employee issues, while employees hate the thought of even starting their day.

In this thought-provoking seminar, leaders will discover how to move from frustration to cooperation by improving their team’s experience, to in-turn improve their own experience.

Participants will focus on four key questions that will help them identify their ‘Next Best Step’ in moving toward cooperation.

  1. Do your employees get what they need to do their job well?
  2. Do your employees get what they need to feel valued?
  3. Do your employees feel like a valued team member?
  4. Do your employees see themselves growing with the company?

Benefits: By incorporating key principles, leaders and corporations can see:

  • Increased productivity and efficiency
  • Improved employee engagement
  • Effective and powerful leadership and team communication
  • Reenergized employees
  • Relief from daily frustrations

Choose from:

  • 20 min – POWER Talk
  • 60 min – Corporate or Conference Seminar
  • 3 hr – Workshop

 Click Here to view all Leadership Development Programs

How to ‘Step Forward’ Using Your Amazing Gifts

lead with positive

LEAD WITH THE POSITIVE

How does your team see you? Are you a leader people want to follow? Great leaders are effective because people follow them and people follow positive leaders. Discover how to add more positivity to your daily actions and conversations to be a more effective leader. DARE TO DEVELOP YOUR OWN STYLE AND LEAD YOUR TEAM WITH THE POSITIVE.

  • 20 min – POWER Talk
  • 60 min – Corporate and Conference Seminar
  • 3 hr – Self-Discovery Workshop
  • Included in the Foundational Leadership Development Program – click here to see outline

 

How to Embrace Your Personality Style for Success

Personality Styles

EMBRACE PERSONALITY STYLES FOR SUCCESS

Although personality styles may change a bit based on current responsibilities at work and home, knowing your tendency is a powerful tool in communication. Understanding how personality styles present themselves and ‘how they land’ with others will give leaders insight into more effective communication. Explore how your personality style makes you GREAT and how knowing the personality styles of the people around you accelerates personal and professional relationships.

  • 20 min – POWER Talk
  • 60 min – Corporate or Conference Seminar
  • 3 hr – Workshop
  • Included in Foundational Leadership Development Program – Click Here to view outline

 

How to ‘Step Forward’ Using Your Amazing Gifts

burning2

MISSION, VISION, VALUES

Burning Heart, Burning Bush or Burning House?

Leaders and leadership teams often get caught up in the busy, crazy, fires of day-to-day operations, stopping to review and update the mission, vision and values allow teams to remain aligned in desired results and team communication. Review, update and outline a plan to center (recenter) business around the mission.  Develop a plan that communicates corporate vision and empowers teams to make decisions based on the vision.

  • 3 hr Workshop – review and update
  • Personal mission, vision & values is included in the Foundational Leadership Development Program – Click Here to see outline

Team Vision Board Development Workshop

Effective coaches inspire greatness

HOW TO BE AN EFFECTIVE COACH WHO INSPIRES GREATNESS

EVERYONE NEEDS A COACH… Great leaders inspire greatness in others. They SHARE themselves, SHARE their expertise, SHARE their experience, and SHARE their time all to move others to greatness.

Participants will walk away with a clear understanding of what coaching is, what it isn’t, how coaching builds winning teams and tools and plans to get started immediately.

Benefits:  By incorporating key principles, leaders and corporations can see:

  • Effective employee development and succession through coaching
  • Goal focused intervention in real time
  • Increased employee confidence
  • Increased productivity and efficiency
  • Improved communication

Choose from:

  • 20 min – POWER Talk
  • 60 min – Corporate or Conference Seminar
  • 3 hr – Workshop
  • Included in Coaching and Employee Development Leadership Development Program – Click Here program outline

Coaching and Employee Development Leadership Development Program

Cultivate a Team of Superstars

HOW TO CULTIVATE A TEAM OF SUPERSTARS

Productivity thrives when employees and/or teams are challenged to think outside the norm and to accomplish tasks within their own creative process.  Strong leaders recognize the benefits of stimulating employees and teams to identify their own solutions and uncover their own super powers.

In this revealing session, participants will find out how their “innocent remarks” and “helpful actions” could be sabotaging their success.

Why star employees make poor managers until they learn these 3 critical skills:

  1. Curing “I’ll Do It Myself” Syndrome – Why it happens, what effect it has on team members and how to catch yourself before you leap in to do it “better” or “right” or “faster”.
  2. The Power of Conscious Delegation – delegating and empowering employees based on abilities and reliability.
  3. How to offer effective constructive criticism and celebrate growth

Benefits:  By incorporating key principles, leaders and corporations can see:

  • Increased productivity and efficiency
  • Increased employee engagement and retention
  • Effective and powerful leadership
  • Increased employee confidence and credibility
  • Reenergized employees

Choose from:

  • 20 min POWER Talk
  • 60 min Corporate or Conference Seminar
  • 3 hr Workshop
  • Included in Influencing Teams and Others Leadership Development Program – Click Here to see outline

Team Vision Board Development Workshop

Coaching and Employee Development Leadership Development Program

Bridging the great divide between leaders and employees

HOW TO BRIDGE THE GREAT DIVIDE

Most business owners and leaders know professionally exactly why they are where they are.  They are driven by a ‘love of the game’ and charged by the fast pace and sometimes, even the unknown.

The same is not always true of the employees who work for them. This leaves business owners and leaders in wonder as to why employees don’t seem to strive for the same level of excellence.

By adjusting leadership style to shine a light on what matters most to employees, leaders take a big step in bridging the divide.

Participants will learn what matters most to employees and how they might make slight adjustments to move employees to a new level of engagement.

  • Trust
  • Compassion
  • Stability
  • Hope

 

Benefits: By incorporating key principles, leaders and corporations can see:

  • Increased productivity and efficiency
  • Increased employee engagement
  • Effective and powerful leadership
  • Renewed motivation

Choose from:

  • 20 min POWER Talk
  • 60 min Corporate or Conference Seminar
  • 3 hr Workshop
  • Included in the Influencing Teams and Others Leadership Development Program – Click Here to see an outline

Influencing Teams and Others Leadership Development program

Coaching and Employee Development Leadership Development Program

3 Reasons to Make Leadership Development a Priority

1) 75% of people who leave jobs quit their boss, not their job – many high-qualified employees are lost due to under-developed leaders.

2) 51% of new managers feel unprepared in their role and 60% will fail within 24 months. Providing leaders with leadership development will support your succession plan, their career path, and company retention.

3) Often new leaders make the very big mistake of trying to emulate another leader; It is more important for new leaders to  identify their own strengths and customize their leadership style accordingly.

Consider Your Next Best Step in moving your leaders to their Next Best Step to personal greatness.

Leadership Foundation Program

FOUNDATIONAL LEADERSHIP

Four workshops (3 hrs each) that focus on Leadership Foundation. These workshops are especially helpful for newer managers and high-potential employees.  Workshops are built to include: self-assessment, peer to peer discovery and discussion, individual and group exercises, role plays and group coaching.

Leadership Foundation

  • Leadership Styles
  • Mission, Vision, Value
  • Leadership Challenges and Rewards
  • Corporate Culture and Strategy
  • Positive Leadership
  • Employee Engagement
  • Recognition and Motivation

Personal Style

  • Emotional Intelligence
  • Personality Styles
  • Effective Listening
  • Getting the Total Message – Body Language Awareness

Click Here to print full outline

Strengths Based Leadership

STRENGTHS-BASED LEADERSHIP

Four workshops (3 hrs each) that focus specifically on personal strengths. Leaders will discover personal strengths, how they ‘show-up’ and how to use an understanding of strengths to build and sustain a powerful team. Sessions will include: self-assessment, peer to peer discussion, individual and group activities, expected next steps and group coaching

Strengths Based Leadership – Participants will explore natural talents and the role they plan in leadership and success.

Intro to Strengths – includes Gallup Strengths Assessment

Strengths Self-Assessment and leadership

  • Strengths Self-Assessment
  • The Truth of YOU
  • Developing Strengths Effectively
  • Over-Powering Strengths – How Are Your Strengths Landing with Others
  • Purposeful Work

Strengths-Based Teams

  • Leading with Strengths
  • Strengths-Based Teams
  • Purposeful Work & Job Crafting

Click Here to print full outline

Leadership Program Influencing Teams

INFLUENCING TEAMS AND OTHERS

Four workshops (3 hrs each) that focus specifically on leading teams; understanding what motives individual workers and how to empower, encourage and engage a team of varying personality styles.  In addition, participants will discuss listening and communication skills. The importance of effective communication in presentations and meetings, as well as how to facilitate innovative thinking.Sessions will include: self-assessment, peer to peer discussion, individual and group activities, expected next steps and group coaching

Building Teams

  • Team Relationships
  • Team Meetings & Huddles
  • Employee Engagement
  • Conflict Resolution
  • Difficult Conversations

Building Relationships

  • Working with & Supporting Other Teams
  • Team Process Improvements & Efficiencies

Leadership Presence

  • Presentation Skills
  • Authentic & Inspiring Communication

Leading Change

  • Brainstorming Skills & Innovation Activities
  • Be the Change
  • Philosophy of Change
  • Resilience & Recognition
  • Emotional Intelligence in Change
  • Purpose Driven Work

Click Here to print full outline

Leadership Program Coaching

COACHING AND DEVELOPING TEAMS

Four workshops (3 hrs each) that focus specifically on developing people. Participants will learn and practice coaching skills and put plans in place to begin employee coaching, performance plans, establishing goals, expectations, and high-potential employee development. Sessions will include self-assessment, peer to peer discussion, individual and group activities, expected next steps and group coaching.

Strategic Thinking

  • Aligning Company Strategy to Team Strategy
  • Purposeful Work
  • Improving Efficiencies

Coaching

  • Coaching How To
  • Formal & Informal Coaching
  • Employee Skill Development
  • One on One Coaching

Coaching Teams

  • Empowering & Delegating
  • Resilience
  • Team Building
  • Purposeful Work
  • Engagement

Employee Development

  • Employee Goals & Expectations
  • Performance, Evaluations, Development Plans
  • High Potentials & Succession Planning

Click Here to see the program outline

© Copyright 2016 - YourNestBestStepForward.com | All rights reserved.